Orders ship out within 2-5 working days of your purchase and once the artwork has been shipped, you’ll receive a DHL tracking number from us, so you can keep an eye on things.

*The Fine Art Print needs 3-7 working days to reach your doorstep throughout Europe. The rest of the world needs a bit more time, depending on your location.
For more details, visit the Shipping Policy

We only offer expedited shipping with DHL Express. You can always be sure that your prints will be delivered on time.

No. Unfortunately, changing a placed order is not possible. Once you placed the order, it will be directly submitted to theprintspace to fulfill the process.

You can pay via PayPal and Shopify Payments (Visa, Mastercard, Maestro, American Express, Shop Pay, Apple Pay, Google Pay).

Your online order is secured using modern SSL encryption. This way, we meet the standards for modern online purchases and always guarantee you the securest of transactions.

We work exclusively with DHL Express.

If your order has been marked as delivered, but you have not received it, please let us know by emailing hello@thomasfrenken-gallery.de and we will track it down.

Sure thing! We ship our exclusively fine art prints worldwide.

Yes, sure. After you have completed your order, you will receive an order confirmation by email.

It is up to you. We offer a print only option and a finish framed option. Frames are available in black in A4, A2 and A1 sizes.

If you choose the print only option. The fine art prints have been sized specifically to fit with common and readily available framing sizes, making it possible to purchase a frame directly from your local furniture or design store. On this way, it lets you choose the frame of your choice at your convenience. Finding a frame can be just as much fun as selecting the right print. We are sure there are plenty of great options that offer photo and art framing services near to you.

All prints and framed prints are available in A4 I A2 I A1, prints come with an off-white boarder.

Print only option:
Image size: 257 x 171 mm 
Total image size: 297 x 211 mm, A4 
Framed option:
Image size: 257 x 171 mm
Mat size: 297 x 211 mm, A4
Frame size: 321 x 235 mm

Print only option:
Image size: 539 x 359 mm  
Total image size: 594 x 420 mm, A2 
Framed option:
Image size: 539 x 359 mm
Mat size: 594 x 420 mm, A2
Frame size: 618 x 445 mm

Print only option:
Image size: 781 x 521 mm
Mat size: 841 x 594 mm, A1
Framed option:
Image size: 781 x 521 mm
Mat size: 841 x 594 mm, A1
Frame size: 865 x 618 mm

The entire print collection has a limited edition quantity in each size and comes with a unique Certificate Of Authenticity. Once the prints sell out in each size and edition, they will never be available again. In this way, the art prints gain an artistic value. The Certificate Of Authenticity provides the image name, the edition number, the image size, the medium, production date and a unique certificate number.

A4, Edition of 25
A2, Edition of 15
A1, Edition of 10

Each print is using the high quality paper Hahnemühle Photo Rag® with Giclée art print technology. This paper is ISO 9706 certified, what means that we print on a paper with museum quality.
The paper gives muted blacks with even color reproduction and excellent details. The surface has minimal texture with a smooth cotton feel which creates smooth color gradients. Each print comes with an off-white boarder. 

Paper details:

• weight 308 g/m²
• finish matt
• tone off white
• texture smooth

On the rare occasion that your fine art print arrives in anything less than perfect condition, please let us know immediately. Kindly send some photos of the damaged piece and the box that it came in to hello@thomasfrenken-gallery.de, so we can help, and we’ll gladly send a replacement at no cost to you.

I want you to be stoked with your purchase, so if you’re not, let me know. Please contact me if there are any problems with your order. You have the right to cancel this contract within fourteen days without giving any reason with 100% money-back guarantee. Each print is custom-made to order, so you will bear the direct cost of returning the goods. Read about the Refund Policy

We like to think that the Thomas Frenken Gallery is more than just another green brand. We like to think as a community, a movement. The Gallery is green from end to end. That’s a promise! Read about What makes us, us!

Yes, sure thing. Your fine art prints are delivered by recyclable packaging envelopes, recyclable cardboard stiffeners, biodegradable bubble wrap and 100% recycled polypropylene corner protectors.

Then contact Thomas Frenken Gallery by our live chat or by our contact form. We do the best to reply within minutes.