FAQ

Certificate of Authenticity with Edition Number:

The entire print collection has a limited edition quantity in each size and comes with a unique Certificate Of Authenticity. 
Once the prints sell out in each size and edition, they will never be available again. 

The Certificate provides the image name, the edition number, the image size, the medium, production date, certificate number and a hologram authentication patch that is matched by a unique number on both the certificate and the print.

Edition Numbers

The prints has been sized specifically to fit with common and readily available framing sizes, making it possible to purchase a frame directly from your local furniture or design store. Some photos may not be available in larger sizes to ensure the high quality.

Image size: 200 x 300mm, Paper size: 210 x 310mm
Edition of 1000

Image size: 300 x 450mm, Paper size: 316 x 466mm
Edition of 1000

Image size: 400 x 600mm, Paper size: 422 x 622mm
Edition of 1000

Image size: 500 x 750mm, Paper size: 526 x 776mm
Edition of 1000

Image size: 600 x 900mm, Paper size: 632 x 932mm
Edition of 800



Sustainability:

We are proud to let you know that our partner theprintspace and we are on the same stage to alleviate the obvious negative environmental aspacts. All Prints are sustainably packaged and carbon neutral from end-to-end. Read more about The Print Space here.


About the prints:

My photographs are printed on Giclée Hahnemühle Photorag Fine Art Paper with 308 g/m². This paper has a super matt finish, gives muted blacks with even colour reproduction and excellent details. The surface has minimal texture with a smooth cotton feel which creates smooth colour gradients. Paper tone is off white.

All prints are standard ratios 3:2 or 2:3 for universal framing options.


Secure Payment:

You can pay via Shopify Payments (Visa, Mastercard, Maestro, American Express, Shop Pay, Apple Pay, Google Pay) and PayPal.
Shopify Payments and PayPal is PCI compliant and supports 3D Secure checkouts.
If you’d like to pay directly with a credit card, Thomas Frenken Gallerie store is partnered with Shopify Payments. You’ll be directed to the following page to process the payment for your order.


Fast and Secure Delivery:

All printing and shipping is handled by The Print Space. Prints will be shipped throughout EU from their Germany studios.
Orders ship out within 72 hours of your purchase.
Standard Flat Rate shipping is free of charge and typically takes 3-5 working days depending on your location.
Prints are shipped in either a crumble proof packaging or reinforced tube to ensure secure delivery.


COVID Delays:

Due to the global situation at the moment there may be a chance that your order takes slightly longer to arrive. Rest assured we will do everything in our power to get the print sent out in the most safe and efficient manner possible. If you find that the order has not been updated in over 14-days, please then reach out to hello@thomasfrenken-gallery.de and we will do our best to locate the package.